Support¶
Detailed interaction and support during the course periods is provided through our Discord server (and mail as a backup). Here you can ask questions by chat, upload an image or, if needed, start a video session or share your screen with one of us.
Support hours
We will be active on Discord during office hours (CET time zone) and will try to also be on-line outside of those hours. Note that this is all on a best-effort basis.
Depending on the course you're following (basics or advanced) you need to use the category called
BASICS BLENDER COURSE or ADVANCED BLENDER COURSE, respectively. Within these categories you will find two support channels:
- A shared text chat channel (e.g.
2023-12-blender-basics) for interacting with the course teachers and other course participants. Here you can ask questions, show your work, or anything else you feel like sharing. - A video channel (
video channel), in case we want to share something through Discord
For one-on-one contact, including the option for screen sharing, right-click on one of our names as shown in the picture above and pick either the button for voice chat or video chat.
Outside of course periods¶
Support requests outside of scheduled course periods is done a best-effort basis.